Configure and test a custom webhook

Configure the webhook

Enter the destination URL and choose POST or PUT. Doublewire sends a JSON body with form, assistant, contact summary, submitted field data, and submission time information that applies to the delivery.

Enter custom headers one per line in Name: value format, for example:

X-Api-Key: your-secret-value

Use HTTPS and a public endpoint. Private, local, metadata, and otherwise unsafe network destinations are blocked.

Test the saved integration

Save first, then select Test Connection. The test follows the normal delivery process. The final result may take a short time to appear, so review the delivery state before changing the configuration or running another test.

Handle a failure

Check the destination URL, method, authentication header, availability, and expected JSON handling. A failed integration does not remove or invalidate the original form submission in Doublewire.