Set up and switch workspaces

A workspace keeps one organization’s members, customers, channels, assistants, and settings together. Access to one workspace does not automatically provide access to another.

Complete onboarding

When Doublewire asks you to set up a workspace, enter the workspace name and complete the steps shown on screen. The first account responsible for a new workspace becomes its owner.

If you joined through an invitation, onboarding may take you directly into the workspace instead of asking you to create one.

Switch workspaces

1. Open your account menu in the top-right corner.
2. Select the current workspace.
3. Choose another workspace from the list.

Switching changes the data, permissions, notifications, and navigation context you are using. Work started in one workspace is not moved to another.

You can also review your memberships under Profile > My Workspaces.

If a workspace is missing

• Confirm that you signed in with the account that accepted the invitation.
• Ask a workspace owner or admin to confirm that your membership is active.
• Refresh after an invitation or access change if the current page was already open.